ACCE integrates change with the SDLC, automates manual work, improves code promoted to production, and provides the foundation for deeper integration and more automation
INDUSTRY: Financial Services
COMPANY SIZE: 16,500+
ACCE USE: Automated and Auditable Migrations
A Fortune 100 global financial services organization with an annual revenue over US$40 billion and US$1.3 trillion AUM across 50+ countries. The financial giant provides services to diversified fields including medical, research, academic, cultural, and governmental. As of 2020, it serves over 15,000 institutions and 5 million active and retired employees.
Despite being a world leader in financial services, this organization’s financial and IT business units lacked an automated process for reviewing change for accuracy. Adherence to standards was a lengthy, manual process — which decreased the organization’s motivation to develop further standards.
The biggest challenge was time: the time it took for manual change. Significant lead times created pushback from the application developers, and the high workload volume created pushback from operations.
The process was further complicated by multiple environments. Change followed different paths to production in various environments. Lag time between the development community and the scheduling team as they negotiated manual processes significantly delayed the time it took to promote code to production.