Upgrade ACCE

It's Time to Upgrade ACCE

The new v3.2.1210.01 ACCE release is here. Read the Announcement here.

To make a seamless ACCE upgrade, we offer free upgrades to the latest ACCE release, for those with an active Arbiter Software maintenance contract.

Scroll down to find upgrade documentation, get upgrade assistance, or request extended support.

This is the current GA version and upgrade documentation:

Upgrade Documentation

UPGRADES

We offer two upgrade options:

Free documentation, so you can do it yourself, or an engagement with us.

5 Days

Backing up ACCE Database and Apache Tomcat
Requires shutdown of ACCE
Upgrade of ACCE Host Server
Installation of new AutoSys Client/Agent*
Installation of Updated Java Version*
Installation of Apache Tomcat*
Update of System Environment Variables*
Running Upgrade Utility
Start Tomcat Service Backup (Update Requires the ACCE Tomcat Service to be Running) : : Aditional Backups are Taken by the Upgrade Utility
Apply New License Key*
Upgrade / Update of SQL Server Reports
Upload to SSRS
Configuration Inside ACCE
Perform Configuration Changes*
Changing of AutoSys Servers or Databases
Backend Configuration of EEM Servers or Path to Required ACCE External Jar Files
Update of LDAP Settings
Knowledge Transfer
Review Updates and New ACCE Functionality
Demo Proper Utilization of New Features
Describe and Interpret ACCE Reports

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ANNOUNCEMENT

PLAN YOUR MIGRATION TO THE NEW ACCE RELEASE: v.3.2.1210.01

After February 28, 2024, Arbiter will discontinue full support of ACCE releases older than v3.1.1200.11 to allow our development team to focus on future ACCE releases — as well as continue our support of v3.1.1200.11 through v3.2.1210.01.

We encourage you to plan now for your migration to the latest release of ACCE, so you can take full advantage of its features and enhancements.

Upgrade Documentation

OPTIONAL ADD ON

Short-Term Extended Support

Reached Your End of Service Date?

If your software has reached its End of Service Date, we won't leave you hanging. Arbiter offers short-term extended support. However, in most cases, our upgrade services will provide a more cost-effective and valued approach.